Mutual of Omaha is a leading Long-Term Care Insurance provider in the United States, among other insurance types. With strong ratings and a healthy financial background, they offer flexible Long-Term Care Insurance coverage in all 50 states.

The company started in 1909 as the "Mutual Benefit Health & Accident Association" in health and accident insurance. 

Over the course of a century, the company has evolved and pioneered insurance, being one of the first companies to offer disability insurance and support Medicare supplements.

As of 2025, Mutual of Omaha ranks 328 in the Fortune 500 companies. Other impressive ratings include:

• A+ from A.M. Best Company, Inc.
• A1 from Moody's Investors Service
• A+ from S&P Global

Experts view Mutual of Omaha as a stable insurance company with an optimistic future outlook. 

Long-Term Care Insurance with Mutual of Omaha

Mutual of Omaha ranked number #1 in our annual Long-Term Care Insurance review. This spot isn't easy to achieve; we'll discuss why Mutual of Omaha is 2025's top recommended LTC Insurance provider.

MutualCare Custom Solution vs. Secure Solution

Mutual of Omaha offers two Long-Term Care Insurance coverage options:

• MutualCare Custom Solution: Recommended 1st choice solution.
• MutualCare Secure Solution: 2nd choice solution.

We'll start with our recommended choice, the MutualCare Custom Solution. This product is highly customizable to your personal needs and, most importantly, includes an inflation "buy-up" option. 

A “buy-up” inflation option allows policyholders to increase their inflation benefits regardless of insurability until age 74 or for 20 years, whichever comes first. 

Having a choice to increase inflation benefits down the road can help not only extend the lifetime of the policy but is also a valuable financial savings tool.

The recommended age to buy LTC Insurance is in your 40s, 50s, and early 60s. Policyholders on the younger side of this age range may still be paying off mortgages or their children's college tuition. The option to buy low inflation benefits in the beginning and increase benefits later is invaluable to these policyholders with changing financial obligations.

The other product, the MutualCare Secure Solution, does not offer an inflation "buy-up" option. It still provides comprehensive coverage but with less customization.

If you or your loved one are interested in starting a Long-Term Care Insurance policy with Mutual of Omaha, you can reach out to a trusted Long-Term Care Insurance Specialist. 

Specialists are experts in the intricacies of LTC Insurance and can help you find and customize the best policy for your needs, regardless of the company you choose. 

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Key Features & Benefits 

Mutual of Omaha's policies offer many key features and benefits. One of the best things about this company is that it offers coverage in every state.

Mutual of Omaha also offers partnership policies. A Long-Term Care Insurance partnership policy offers dollar-for-dollar asset protection, which protects your assets and income from estate recovery if you ever use all your LTC Insurance benefits and end up needing to pay for care through Medicaid. 

You should check with a Long-Term Care Insurance Specialist to see if a partnership policy is available in your state. 

More key benefits available in each Mutual of Omaha Long-Term Care Insurance policy include: 

• Monthly benefits from $1,500 to $15,000.
• Benefit pools from $50,000 to $500,000.
• Shared care benefits (shared spousal or partner benefits). This allows a spouse to use their partner's unused care benefits if they exhaust their own benefits. For example, this means a couple could have an initial $1 million dollars of benefits before inflation.
• Adjustable benefit levels for nursing home, home care, and assisted living.
• Inflation options from 1% to 5% compound in any quarter of a percentage increments.
• Case management and care coordination services
• Respite care.
• Hospice services.
• Cash benefits. Policyholders can elect to receive a smaller benefit and receive cash. 
• Professional home care benefit. Doubling benefit for skilled services at home.
• Bed reservation benefit. Allows you to reserve a bed in a care facility if you need to step away for a period of time.
• Home modifications and medical alert systems. Additional money to pay for home modifications and improvements due to long-term care needs.
• Return of premium at death. This benefit returns money (minus long-term care claims paid) to the policyholder's estate after death. This is applicable before age 65.
• Joint or dual waiver of premium. When one partner goes on claim, it waives both partners' premiums until the claim ends.
• Elimination periods of 0, 30, 60, 90, 180, and 365 days.
• Survivorship benefit. For spouses, if one spouse passes away, the other no longer has to pay a premium.
• Alternative care benefit. Coverage for services or technologies that did not exist or were not widely known about at the time the policy was written. 
• Security benefit for uninsurable spouse/partner. Additional cash indemnity is when the insured receives benefits that can be used for any purpose, including paying for care for an uninsurable spouse.
• Receive benefits anywhere in the United States and U.S. territories, Canada, the United Kingdom, and up to one year in any other foreign country.

How Hard Is It to Qualify for a Policy with Mutual of Omaha?

It's not necessarily difficult to qualify for a new policy with Mutual of Omaha. However, there are a few factors that will affect your eligibility:

• Need for long-term care: Individuals who currently need long-term care cannot qualify for a new policy.
• Pre-existing conditions: Individuals may have pre-existing health conditions; however, they must be well-managed with treatment or medication.
• Age: Individuals may be refused or have a harder time qualifying for a new policy in old age. New policies issued to those in their 70s may pay a higher premium.

Premiums are partly determined by your age at the time of application. The older you are when you apply for new coverage, the higher your premium. For applicants aged 65 and older, Mutual of Omaha requires an in-person assessment, which includes a cognitive evaluation. Additionally, pre-existing health conditions can become more significant as you age, potentially impacting your ability to qualify for coverage.

Long-Term Care Insurance companies use a practice called underwriting to determine the risk of insuring each applicant. If they deem the risk too high, the application will be denied. Individuals who are approved are sorted into rate classes.

Each insurance provider uses different criteria in their underwriting process. Mutual of Omaha offers four rate classes and is considered one of the more "conservative" providers, meaning they may be harder to qualify for than others.

For example, if an individual has two first-degree blood relatives diagnosed with any form of dementia, that individual would not be eligible for coverage.

If an individual only had one-first-degree blood relative, they would not be eligible for a preferred rate, meaning they would pay more coverage. The maximum benefit level available is also determined at the time of application.

But don't let that discourage you, a Long-Term Care Insurance Specialist can help you determine which rate class you may fall into and recommend the best course of action, sometimes that means submitting an application with a different provider who may have more lenient underwriting requirements.

Filing a Claim with Mutual of Omaha

If you currently have a policy with Mutual of Omaha, LTC News can help. Filing a claim alone or directly through the insurer's website can feel scary, let alone trying to find care while figuring out how to get your insurance benefits. 

To help with this, LTC News has partnered with Amada Senior Care, offering free, no-obligation assistance with claims, including help finding quality caregivers and facilities, no matter what level of care is required. 

Amada Senior Care is a leader in-home healthcare agency with locations and connections nationwide. They can help you process a claim from any LTC Insurance policy, find high-quality care, and, in some cases, may be able to offer discounted services. 

Is Long-Term Care Insurance with Mutual of Omaha Safe?

Mutual of Omaha has not had any major Long-Term Care Insurance scandals or backlash when it comes to paying out claims or premiums. However, there has been some controversy around getting approved for a new policy; this has since been resolved. 

All Long-Term Care Insurance policies in the U.S. are regulated under IRS regulation Section 7702(b). All LTC Insurance policies must meet stringent requirements, which help ensure:

• Regulated benefit triggers.
• Tax advantages.
• Protection against excessive premium increase.
• Clear coverage expectations.

Mutual of Omaha's Long-Term Care Insurance products meet federal guidelines. 

Shopping for Long-Term Care Insurance: What Are Your Best Options for Coverage?

Ultimately, your best option for Long-Term Care Insurance will depend on how many benefits you want or need and what you can qualify for. A Long-Term Care Insurance Specialist can give you a better idea of what to look for in a policy and can recommend the best company to apply for. 

Mutual of Omaha is a safe, highly rated LTC Insurance provider. Policies with Mutual of Omaha provide comprehensive coverage for long-term care needs, and policyholders don’t have to worry about excessive rate increases or trouble receiving benefits after a claim. 

If you need help filing an insurance claim, LTC News' partnership with Amada Senior Care can help. These experts offer a cost- and obligation-free service to help you or your loved one get benefits as soon as possible and find cost-effective, high-quality care in the meantime, including but not limited to home care. 

LTC News also offers a Cost of Care Calculator, which provides the national median cost of home care, memory care, assisted living, adult day care, and nursing homes now and in the future.

You can use this calculator to plan how many benefits you should buy in a Long-Term Care Insurance policy or to see what the most cost-effective option for care is currently in your area. 

In addition, LTC News also offers a Care Directory containing thousands of long-term care providers across the country. This tool can help aid you in your search for a high-quality care option close to home.

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